Common questions
Questions Before You Hand Over the Phone.
Browse by topic. Where something depends on your configuration, the answer says so rather than guessing.
DevSphere Voice is a managed AI receptionist platform designed to answer business calls, capture opportunities and handle configured actions such as bookings, notifications and escalation.
No. DevSphere Voice is delivered as a managed service. DevSphere configures and manages the receptionist and automation around the business information, rules and integrations selected for the organization.
Plumbing is currently the first available industry product. Additional industries such as HVAC, dental, medical, legal, real estate and restaurants are planned as future product modules.
The business information the receptionist will rely on: your services and descriptions, business hours and closed days, service areas, booking rules, any approved pricing information, emergency rules and the contacts who should be notified or escalated to.
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